Use New Product Marketing Research Methods that Deliver Results

2009 March 9

A successful new product can not only build revenues, it can add to brand equity for a company.   Many product development and marketing research tools are available for new products research, yet time, money, and opportunities are wasted if the wrong methodology is chosen given the current stage of product development.    

To choose the best next step, first assess where you are now in the  product development cycle.   Different product development creative input or data is needed at different stages.

Here’s a quick way to get started: use the Product Development Tools table below.  This table summarizes the thinking required at each stage of the new product cycle, and then connects each with the most appropriate tools and techniques.   The actual methods and tools used may vary according to the product type, the extent of incremental change from other products, the investment and risk factors, and the costs of seeding the new product in the marketplace.

New Product 
Development Stage
Need
Methods & Tools
1. Concept Generation
  1. Identify target segment  
  2. Generate first rough concepts   
  3. Find gaps in features & benefits
Customer satisfaction research
Idea generation 
  
Qualitative Research
                

  • Projective Techniques
  • Motivational Research
  • Ethnography

Market segmentation research

 

 


2. Concept Evaluation Concept appeal
Strength of component features
Perceived value
Concept screening tests in target
Pricing and Value Research  

3. Concept Spin-offs & Refinement Capture fresh spin off ideas  Spin-off idea generationConcept testing — Round 2

4. Quantitative Concept Testing Measure concept strength   
Establish price points
Market Size & Demand Estimates
Concept testing 
Quantitative Attitude and Preference Survey

5. Proto-type Development Design to chosen screened concepts   
Refine live product
Product testing lab environment 

6. Pre-launch
Live Market Test
Get live reactions to real product in real markets.   
Confirm Stage 4 estimates
Beta test with key B2B customers   
Confined home-use test for consumer products
Distribution tests

Product development is a sequential decision process. It’s a series of decisions, not one. It is key, therefore, to concentrate attention on the precise new product decision at hand, and think through the market research and creative tools needed for that stage.

        Creative Commons License
The Selection Matrix for the Best New Products Marketing Research Tools by Thomas R. Brown is licensed under a Creative Commons Attribution-No Derivative Works 3.0 United States License
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